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Where does Aeris have coverage?

Aeris provides extensive CDMA and GSM coverage throughout the United States, Canada, and Mexico.  You can access real-time coverage on our mapping tools.

 

How do I connect to Aeris for wireless connectivity?

Aeris has extensive APIs that allow for fast and reliable access to your devices.  In addition to our secure connectivity to send data back and forth to your devices, our standard APIs allow customers to manage their devices and perform actions such as provision, activate, suspend or cancel devices.  Our on-boarding team will walk you through the process and ensure you can start service quickly and efficiently.

 

How do I obtain support from Aeris after I start using your services?

Aeris provides industry leading tools to self diagnose and troubleshoot devices.  In addition, the most experienced support team in the business is available by phone, email or through our web portal to assist you with any issues that you may encounter.

 

I’m developing a new application.  How can Aeris help me?

Aeris can offer consulting services to assist in developing a best in class solution, certifying your device for use on the network, as well as a develop and test program to allow you access and real-time feedback on the network performance of the solution.

 

What wireless services do you offer?

Aeris provides 2G and 3G IP connectivity, voice, for both CDMA and GSM.

 

Does Aeris provide SIM cards?

Yes. For GSM, Aeris provides T-Mobile SIM cards.

 

Does Aeris sell devices and radios?

No. Aeris has strong relationships with device and radio module vendors and can provide assistance in choosing hardware that works best for you.  Aeris does not sell these products directly.

 

How do I start doing business with Aeris Communications?

To begin service with Aeris, click here to speak with a Sales representative or call us at 1-888-GO-AERIS.  Once a contract is in place, we will help you through the on-boarding process to get you live and on the air.  Our goal is to get you to market and eliminate the complexity of telecom from the operation of your solution.