| How do I obtain support from Aeris after I start using your services? |
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Aeris provides tiered support for customers with clear SLA’s on response time. The Aeris support team can be accessed by phone, email or through our web portal, and all activity is tracked through a trouble ticket system. With Aeris, technical staff answer the phones and can solve your issues rapidly without escalation. To see a chart of tiered support services available, click here. |
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Aeris Communications, Inc. 1-888-GO-AERIS |
Telit’s CC864-DUAL M2M Module
Now certified
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