Get the Best Information for Your Region by Switching to the Aeris India Site.

Based on your location, we recommend switching to the Aeris Europe website. There you will find information about Aeris' IoT connectivity services unique to your region.

Get the Best Information for Your Region by Switching to the Aeris Europe Site.

Based on your location, we recommend switching to the Aeris Europe website. There you will find information about Aeris' IoT connectivity services unique to your region.

You can always switch back by using the Switch Regions menu at the top of the website.

Blog

3 Neo Tips From Neo Users

M2M1The Neo community can be a valuable source of information that is sometimes overlooked. Here are highlights of tips from Neo users that may beparticularly helpful. According to Neo customers, the ease of use and flexibility is among their favorite characteristics of Neo, the online marketplace for the Internet of Things (IoT). They dont have to wait for a sales rep, sign contracts, or commit to any volume. They hop on the fast lane and head straight to deployment in a matter of days.

But the Internet of Things is complex. Regardless of what lane youre in, the road mayhave construction in some parts, and theres no way around it. Or so you thought. Dont let speed bumps seem like road blocks. Here are three tips for maneuvering through it all, as told by Neo customers.

Tip #1: Neo SIM Answering SMS as Landline

I am having an issue sending update commands to the devices via SMS. SMS is not disabled, I verified the correct MSISDN, I text the command from a authorized phone and my Verizon account answers....

"183506**** is a landline #. Reply Y to send all TXT messages to this # as voice
messages for 0.25/msg. + std msg fee. Details @ vtext.com, TexttoLandline"

Any problems with this before?.

As an IoT security feature, theNeo connectivity service doesn't support MT SMS from a handset. Thisprotects devices from potentially abusive network activity from externalhandsets.

neo_blog

You can, however, send SMS to your device two ways:

  • Via theAerFrame API
  • Via the green Send SMS button on the device diagnostics page for your device

Tip #2: Command for Registered Devices to Send Data

I have several GPS/OBD loggers that have the Quectel M35 modem; the two devices show as registered, but will not send data. Anyone have suggestions?

Depending on how users are making a PPP connection prior to attempting a packet data session, they might need to enter commands to get connected. Heres the command to make a successful connection for the Quectel M35 modem:

atd *99***1#

Tip #3: Unlock Android: Enable Data Roaming

When I try to accesswww.aeris.com, I get the following response:
You are offlineWiFi and mobile data are turned off.
...
ERR_INTERNET_DISCONNECTED.

The Aeris IoT / M2M network does NOT carry consumer handset traffic. However, this example demonstrates how to confirm quickly that your Aeris SIM is operational in the Aeris network using an Android handset. Note: This tip is only meant to be used at a current point in time and not a long-term solution. Enable Data Roaming on the Android device to help you get connected. Need a step-by-step guide? Check out the Knowledge Base for a tutorial!

There are currently manyconversations with tips like these that can be found in the Neo community, so add your voice here. Want tutorials, sample codes, and APIs? The supportsectonhas what you need. Not a Neo member? Your account is free! What are you waiting for? Jump in the fast lane of IoT and sign up today.