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SECURE IOT PLATFORMS

IoT Support Management

Access customized support services from trial, onboarding, and post-deployment to get the most from your IoT program.

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Support management connectivity network

Network intelligence is the foundation for a superior customer experience.

Leverage customizable business support solutions, a full suite of automation tool kits, and an extensive API library — all designed based on our experience of owning and managing core cellular network equipment.

Scale for complexity and regional growth

Network intelligence lets you quickly address the increasing complexity of issues related to service and customers, which are difficult to isolate and solve.

Supplement in-house resources

With a comprehensive team and set of IoT support management resources, you won’t need to worry about the budget, time, and people needed to effectively manage technically complex carrier relations locally or overseas.

Prioritize customer experiences

Your customer’s experience is the top priority. With network intelligence built into our connectivity management solutions and with the support of our IoT experts, you’ll have time to focus on achieving your goals, improving operations, and enhancing the customer experience.

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IOT SUPPORT MANAGEMENT CUSTOMER STORY: FORESOLUTIONS

“With Aeris, we have found a partner who delivers . . .
regardless of geography.”

Accelerate your IoT program at scale by partnering with an IoT support management team — people who know what it takes to get your program off-the-ground and into rapid growth mode.

Read the Story

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Unleash the potential of your IoT program

Your ideas. Our IoT support management. Together at last.

You need a foundation to rapidly deploy an IoT program — and scale it. With our comprehensive IoT support management services, you’ll get world-class guidance from field-tested sales and technical representatives to build an IoT program worthy of your customers.

TALK TO AN IOT EXPERT

Design for perfection at speed with IoT Support Management

Meet your clients’ needs with confidence.

From trial to onboarding, ongoing maintenance to troubleshooting, you’ll have direct access to world-class tools, people, and technical resources to stay on the cutting edge of cellular communications.

Infinity Support

Essential support elevates the customer experience

Comprehensive customer support meets your changing needs at every step of your IoT journey.

Global support infrastructure

Global support infrastructure

Achieve your business ambition no matter where your company and your customers are in the world.

self service automation tool kits

Full suite of self-service automation tool kits

Optimal autonomy and flexibility enables you to scale up and expand the footprint of your IoT program.

Flexible APIs

Flexible APIs for any vertical market and application

Enhance the capabilities and sophistication of your IoT program to meet new and innovative use cases.

Learn how our customers are growing using IoT Support Management

Get the latest IoT ideas and intelligence from Aeris.

VISIT OUR KNOWLEDGE HUB

What IoT developers need to know about the recent xz Utils attack
Security | Blog

On March 29, 2024, a software supply chain attack targeting the Linux operating systems was discovered by accident by an engineer working for Microsoft. The attack was named CVE-2024-3094, and it was given a severity score of 10.0, the highest rating. The attack involved the insertion of malicious code into open-source software called xz Utils which is commonly bundled with Linux distributions. The malicious code was a sort of back door that would have allowed remote code execution on the server.

Selecta Smarter Vending
IoT Solutions | Case Studies

Connected snack and beverage machines keep employee and client satisfaction full. Smarter vending machines, powered by cellular connectivity, are creating opportunities for office, retail, and public environments to enjoy refreshment-as-a-service.
Top 10 Corporate Cybersecurity Breaches of 2023
Fleet, Security | Blog

The year 2023 has witnessed yet another upsurge in cyber threats. Recent headlines such as the ransomware gang stealing a staggering 1.3TB of data from Sabre in September 2023 have underscored the inherent challenges in digital security. This article delves into the top corporate cybersecurity breaches of 2023, offering insights into the evolving threat landscape and underscoring the necessity for effective defense mechanisms.

The Countdown Begins: Mastering the SEC’s 2023 Cybersecurity Regulations
Security | Blog

With cyber threats growing in scale and sophistication, new SEC cybersecurity regulations set for December 18th will fundamentally reshape how we govern digital risk. These regulations are designed to bolster transparency and governance in how public companies handle cyber risks and incidents. This article delves into the intricacies of these regulations, outlining what they entail, the steps companies must take to comply, and the broader implications for the corporate landscape.

Otodata manufactures and sells ruggedized tank and storage level monitoring devices
IoT Solutions | Case Studies

Real-time tank level measuring increases efficiency and reduces costs. Regardless of location, tank levels, can be actively monitored via cellular connectivity, making maintaining and refilling more efficient and cost-effective.

Grow Your IoT Program
with Confidence

IoT support management gives you the edge to make your IoT program go further, faster.

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