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IOT SOLUTIONS

IoT Support Management

Access customized support services from trial, onboarding, and post-deployment to get the most from your IoT program.

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Support management connectivity network

Network intelligence is the foundation for a superior customer experience.

Leverage customizable business support solutions, a full suite of automation tool kits, and an extensive API library — all designed based on our experience of owning and managing core cellular network equipment.

Scale For Complexity and Regional Growth

Network intelligence lets you quickly address the increasing complexity of issues related to service and customers, which are difficult to isolate and solve.

Supplement In-House Resources

With a comprehensive team and set of IoT support management resources, you won’t need to worry about the budget, time, and people needed to effectively manage technically complex carrier relations locally or overseas.

Prioritize Customer Experiences

Your customer’s experience is the top priority. With network intelligence built into our connectivity management solutions and with the support of our IoT experts, you’ll have time to focus on achieving your goals, improving operations, and enhancing the customer experience.

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IOT SUPPORT MANAGEMENT CUSTOMER STORY: FORESOLUTIONS

“With Aeris, we have found a partner who delivers . . .
regardless of geography.”

Accelerate your IoT program at scale by partnering with an IoT support management team — people who know what it takes to get your program off-the-ground and into rapid growth mode.

Read the Story

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Unleash The Potential of Your IoT Program

Your ideas. Our IoT support management. Together at last.

You need a foundation to rapidly deploy an IoT program — and scale it. With our comprehensive IoT support management services, you’ll get world-class guidance from field-tested sales and technical representatives to build an IoT program worthy of your customers.

TALK TO AN IOT EXPERT

Design for Perfection at Speed with IoT Support Management

Meet your clients’ needs with confidence.

From trial to onboarding, ongoing maintenance to troubleshooting, you’ll have direct access to world-class tools, people, and technical resources to stay on the cutting edge of cellular communications.

Infinity Support

Essential Support Elevates the Customer Experience

Comprehensive customer support meets your changing needs at every step of your IoT journey.

Global support infrastructure

Global Support Infrastructure

Achieve your business ambition no matter where your company and your customers are in the world.

self service automation tool kits

Full Suite of Self-service Automation Tool Kits

Optimal autonomy and flexibility enables you to scale up and expand the footprint of your IoT program.

Flexible APIs

Flexible APIs for Any Vertical Market and Application

Enhance the capabilities and sophistication of your IoT program to meet new and innovative use cases.

Learn how our customers are growing using IoT Support Management

Get the latest IoT ideas and intelligence from Aeris.

VISIT OUR KNOWLEDGE HUB

Malware 101: Inside One of the Biggeset IoT Cybersecurity Threats 
Security | Industry Briefs

As IoT solutions steadily become more pervasive, the security threats posed by bad actors are growing as well. Hackers are targeting IoT devices with greater volume and sophistication. Malware is one of the most effective — and costly — intrusion methods.

3 Things You Can Do to Minimize Your IoT Risks 
Security | Industry Briefs

Cybersecurity attacks against IoT systems are growing in volume and sophistication. To contend with these expanding risks, enterprises should take these three steps to protect their IoT systems from intrusions.

Webinar: Cellular IoT Security: FUD, Fact, or Fiction? – March 21, 2023 
Security | Webinars

Understand enterprise cellular IoT security challenges and best practices, based on new survey data of over 100 enterprises worldwide.

4 Steps CISOs Can Take to Protect Their IoT Environments
Security | Blog

Cybersecurity is a significant focus for business leaders, with PwC reporting that 48% of CEOs are increasing their investments in cybersecurity and data privacy. The spotlight is on CISOs (chief information security officers) and cybersecurity leaders, who are under pressure to keep their organizations’ IT landscapes and data safe from attackers.

5G Automotive: Connected Cars Go High-Tech
Automotive | Webinars

What does 5G unlock for connected car programs that 4G didn\’t? Is Electrification and EV vehicles driving more IoT adoption? Take a listen to the on-demand panel session at CES around \”5G Automotive: Connected Cars Go High-Tech\” session to find out.

Grow Your IoT Program
with Confidence

IoT support management gives you the edge to make your IoT program go further, faster.

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