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IOT SOLUTIONS

IoT Support Management

Access customized support services from trial, onboarding, and post-deployment to get the most from your IoT program.

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Support management connectivity network

Network intelligence is the foundation for a superior customer experience.

Leverage customizable business support solutions, a full suite of automation tool kits, and an extensive API library — all designed based on our experience of owning and managing core cellular network equipment.

Scale For Complexity and Regional Growth

Network intelligence lets you quickly address the increasing complexity of issues related to service and customers, which are difficult to isolate and solve.

Supplement In-House Resources

With a comprehensive team and set of IoT support management resources, you won’t need to worry about the budget, time, and people needed to effectively manage technically complex carrier relations locally or overseas.

Prioritize Customer Experiences

Your customer’s experience is the top priority. With network intelligence built into our connectivity management solutions and with the support of our IoT experts, you’ll have time to focus on achieving your goals, improving operations, and enhancing the customer experience.

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IOT SUPPORT MANAGEMENT CUSTOMER STORY: FORESOLUTIONS

“With Aeris, we have found a partner who delivers . . .
regardless of geography.”

Accelerate your IoT program at scale by partnering with an IoT support management team — people who know what it takes to get your program off-the-ground and into rapid growth mode.

Read the Story

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Unleash The Potential of Your IoT Program

Your ideas. Our IoT support management. Together at last.

You need a foundation to rapidly deploy an IoT program — and scale it. With our comprehensive IoT support management services, you’ll get world-class guidance from field-tested sales and technical representatives to build an IoT program worthy of your customers.

TALK TO AN IOT EXPERT

Design for Perfection at Speed with IoT Support Management

Meet your clients’ needs with confidence.

From trial to onboarding, ongoing maintenance to troubleshooting, you’ll have direct access to world-class tools, people, and technical resources to stay on the cutting edge of cellular communications.

Infinity Support

Essential Support Elevates the Customer Experience

Comprehensive customer support meets your changing needs at every step of your IoT journey.

Global support infrastructure

Global Support Infrastructure

Achieve your business ambition no matter where your company and your customers are in the world.

self service automation tool kits

Full Suite of Self-service Automation Tool Kits

Optimal autonomy and flexibility enables you to scale up and expand the footprint of your IoT program.

Flexible APIs

Flexible APIs for Any Vertical Market and Application

Enhance the capabilities and sophistication of your IoT program to meet new and innovative use cases.

Learn how our customers are growing using IoT Support Management

Get the latest IoT ideas and intelligence from Aeris.

VISIT OUR KNOWLEDGE HUB

5G Automotive: Connected Cars Go High-Tech
Automotive | Webinars

What does 5G unlock for connected car programs that 4G didn\’t? Is Electrification and EV vehicles driving more IoT adoption? Take a listen to the on-demand panel session at CES around \”5G Automotive: Connected Cars Go High-Tech\” session to find out.

Aeris Perspectives Video Series
IoT Solutions, Security | Videos

On Aeris Perspectives, we address the most pressing questions, best practices and trends affecting the cellular IoT space today. These videos are intended to be short and easily digestible, yet educational.

Is Your Smart IoT Solution Smart Enough?
IoT Solutions | Blog

As businesses grapple with shifting supply chains, high inflation, and changing customer demands, efficient operations and intelligent decision-making have never been more critical to organizations\’ success.

CES Preview – Healthcare IoT Solutions 
Healthcare, Security | Webinars

Widespread use of remote patient monitoring and electronic health records is allowing caregivers to use predictive analytics to provide personalized guidance and use assets more efficiently. The biggest challenge might be data privacy and security.

Bboxx Transforms Lives by Providing Access to Clean Energy Products Across Africa
Energy and Utilities, Solar | Case Studies

Aeris’ Intelligent IoT Network supports Bboxx’s position as the leading super platform for essential products and services in Africa. Bboxx’s mission is to transform lives and unlock potential by providing access to products across Africa including clean energy, clean cooking, mobile phone technology, e-mobility and accessible financial products.

Grow Your IoT Program
with Confidence

IoT support management gives you the edge to make your IoT program go further, faster.

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