Voices of Aeris: AI, Governance & Trust

An interview with Rozi Bhimani, General Counsel at Aeris

 

Rozi Bhimani

As Aeris continues to scale its AI forward strategy, innovation isn’t just about what we build, it’s about how we build it responsibly. As AI becomes embedded across products, operations, and decision making, trust, governance, and accountability become essential to sustainable growth.

 

In this edition of Voices of Aeris, we sat down with Rozi Bhimani, General Counsel, to discuss how the legal function is evolving in an AI driven company, why governance must be paired with awareness and adoption, and how AI is helping legal teams focus on more strategic work.

 

Rozi joined Aeris at a pivotal moment, as AI and cybersecurity continue to shape the company’s evolution. With more than 20 years of experience across highly regulated industries, including fintech, cybersecurity, and consumer protection, she brings a practical, business first approach to legal leadership. Having spent a decade at the Federal Trade Commission before moving into fast growing technology companies, she has seen what happens when innovation outpaces governance and how thoughtful guardrails can support growth.

 

At Aeris, Rozi views legal not as a gatekeeper, but as a partner to the business, helping teams move quickly while managing risk responsibly.

 

 

Legal in an AI‑Driven Environment

 

AI has significantly increased the speed of innovation and decision making across the business. Product cycles are shorter, teams are moving faster, and traditional checkpoints no longer fit the pace of change.

 

For legal teams, this shift requires a more proactive and embedded approach. Success depends not only on processes and policies, but on strong relationships and early engagement with teams as new ideas and use cases take shape.

 

 

Governance Only Works If People Use It

 

Rozi has seen many organizations invest heavily in governance frameworks that look strong on paper but fall short in practice.

 

When employees aren’t aware of policies, don’t understand how they apply, or don’t see the value behind them, governance quickly becomes ineffective. Without adoption, even well-designed frameworks fail to meaningfully reduce risk.

 

Effective governance requires clear communication, education, and an understanding of how governance supports people rather than slows them down. When teams understand the purpose behind guardrails, they are far more likely to engage with them.

 

 

The Role of Human Judgment

 

As AI tools become more capable, Rozi emphasizes that human judgment remains essential. While AI can accelerate research, analysis, and routine tasks, it cannot replace experience, context, or accountability.

 

Used well, AI enhances decision‑making. Used without oversight, it introduces new risks. The responsibility still sits with people to validate outputs, ask the right questions, and apply critical thinking.

 

 

How AI Is Changing Legal Work

 

AI is already changing how legal teams operate. Routine and repeatable work can increasingly be supported by AI tools, allowing legal professionals to spend more time on complex, strategic matters.

 

This shift creates space for legal teams to partner more closely with the business, offering guidance on long‑term strategy, regulatory trends, and risk planning, areas that were often difficult to prioritize in the past.

 

For Rozi, this is one of the most exciting aspects of AI adoption at Aeris.

 

 

Closing Thought

 

Rozi’s perspective reinforces a core belief behind Voices of Aeris: responsible AI isn’t about slowing progress. It’s about creating the conditions for innovation to scale safely and sustainably.

 

When governance, awareness, and human judgment work together, AI becomes a powerful tool that enables people to focus on higher-value work and better decisions.

 

This conversation is part of our ongoing Voices of Aeris: AI & the Future of Work series, highlighting how leaders across Aeris are approaching AI from different perspectives across the business.