Trust Center  >  Contact and Support

Contact and Support

General Legal, Compliance and Privacy

Please let us know if you have any input or questions by contacting us at generalcounsel@aeris.net.
Please address any question you may have on data protection to our Data Protection Officer at: dpo@aeris.net.

Aeris Security Incident Management

We construct a resilient, responsive, and compliant security response procedure that directly addresses the key risks associated with information security events and systematically manage information security incidents with a well-prepared plan to respond and recover, thus mitigating the risk of delayed incident response and minimizing the impact on the confidentiality, integrity, and availability of information assets.

By assessing and making informed decisions on information security events, we tackle the risk of undetected incidents and support the confidentiality, integrity and availability of our services through detection and response mechanisms.

Learning from security incidents provides us the foresight to reduce future risks, by enhancing our incident management plan and raising user awareness, strengthening our defensive and protective measures against potential security breaches.

Aeris has established its own SOC (Security Operation Center) available 24/7. Contact Point: soc@aeris.net