Trust Center  >  Data Privacy and Protection

Data Privacy and Protection

Integrity Matters

Protecting your privacy is Aeris’s top priority.

We believe it is critically important to be transparent with our practices and to protect the data privacy of our customers, their end users, individuals and our guests.

Accordingly, we are committed to maintaining strong data protection for our customers, our products, and within our company.

We strive to earn your trust and validate our trustworthiness by adhering to the following principles:

  • Design, implement, and maintain strong technical and organisational measures to process all personal data in a responsible and compliant manner.
  • Secure and protect all personal data and make timely and actionable breach notifications to impacted parties.
  • Build “privacy by design” into the development of our products and services.
  • Engage suppliers, sub-processors, and sub-contractors who reflect our values.

 

Customer Resources

Please click on the following links for customer facing information and resources:

Alternatively, please contact us at dpo@aeris.net if you have any other questions.

 

Individual Resources

Marketing Preferences

Please review our privacy policy, if you would like to learn more about how:

  • Aeris processes your personal data
  • to adjust your email marketing preferences
  • we contact you; or
  • to unsubscribe from receiving notifications and/or emails from Aeris

Individual Privacy Rights

Aeris is committed to complying with our international privacy law obligations and respecting your data subject rights and satisfying all individual privacy rights requests in a timely manner.

Whenever we receive a request from you relating to your personal information, we take the necessary steps to locate and isolate your data.

Once we have identified your personal information and its location, we take the requisite steps to fulfil your request (for example, deleting all records). We will then reach out to you to confirm we’ve taken action at your request.

It makes no difference whether we receive your request from you or from a partner of ours — the result is always the same.

We believe that your data privacy comes first.

Please contact us at privacy@aeris.net If you wish to request deletion of or access to your personal data.

Further Questions / Your Input

Please let us know if you have any input or questions by contacting us at privacy@aeris.net.