Aeris Sub Processor List
Customer Facing / Contracting Party
| Name | Address | Contact | Services | Aeris Products |
|---|---|---|---|---|
| Aeris Communications, Inc. | 24 E Washington St, Chicago, IL 60602, USA | dpo@aeris.com | Customer services | Aeris Aerport, Aeris IoT Accelerator, Aeris Mobility Suite, Aeris IoT WatchTower |
| Aeris Communications AB | c/o Baker & McKenzie Advokatbyrå KB, Vasagatan 7, P.O. Box 180, SE-101 23 Stockholm, Sweden | dpo@aeris.com | Customer services | Aeris IoT Accelerator, Aeris IoT WatchTower |
Affiliates
| Name | Address | Contact | Services | Aeris Products |
|---|---|---|---|---|
| Aeris Communications India Private Limited | 8th Floor, Tower-1, Okaya Center, B-5, Paramahansa Yogananda Rd, Rajat Vihar, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India | dpo@aeris.com | Customer support | Aeris Aerport, Aeris IoT Accelerator, Aeris Mobility Suite, Aeris IoT WatchTower |
| Aeris Communications S.R.L | Strada Sergent Constantin Ghercu 1b, București NC 231231-C1, Romania | dpo@aeris.com | Customer support | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
| Aeris Communications Ltd | 1st Floor, Broadway Studios, 20 Hammersmith Broadway, London W6 7AF, United Kingdom | dpo@aeris.com | Customer support | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
Sub Processors
Aeris Communications Inc. and its affiliates engage the third-party entities listed in the table below to perform limited activities in connection with Aeris’ product portfolio. The table explains the activity each entity performs and indicates if an entity is only relevant to a specific Service or Region.
| Name | Address | Contact | Services | Aeris Products |
|---|---|---|---|---|
| Affirmed Networks | 35 Nagog Park, Acton, Massachusetts 01720, United States | info@affirmednetworks.com | Network Infrastructure | Aeris Aerport |
| Amazon Web Services | 410 Terry Avenue North, Seattle, Washington 98109-5210, United States | AWS Compliance Reports | Hosting | Aeris Aerport |
| AT&T Mobility II, LLC | 1025 Lenox Park Blvd NE, Atlanta, Georgia 30319-5309, United States | Privacy | Connectivity | Aeris Aerport |
| Atlassian Inc. | 350 Bush Street, Floor 13, San Francisco, California 94104, United States | privacy@atlassian.com | Support ticket remediation | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
| Avalara Inc. | 906 Alaskan Way, Suite 500, Seattle, Washington 98104, United States | DataPrivacy@avalara.com | Consumer Tax Reporting | Aeris Mobility Suite [where Partners have acquired such services from Aeris] |
| Bosch Service Solutions North America, LLC | Lakeside Plaza, 6301 NW 5th Way, Ft. Lauderdale, Florida 33309, United States | privacy.policy@us.bosch.com | Call Centre Services | Aeris Mobility Suite [where Partners have acquired such services from Aeris] |
| The Chamberlain Group, Inc. | 300 Windsor Drive, Oak Brook, Illinois 60523, United States | legal@chamberlain.com | Remote Garage Controls | Aeris Mobility Suite [where Partners have acquired such services from Aeris] |
| Ericsson AB | Torshamnsgatan 21, Kista, Stockholm 164 83, Sweden | privacy@ericsson.com | Network Infrastructure | Aeris IoT Accelerator |
| Google LLC | 1600 Amphitheatre Parkway, Mountain View, California 94043, United States | Data Protection Officer | Hosting / AI Functionality in Customer Support Processes | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
| Mavenir Systems, Inc. | 1700 Telecom Parkway, Richardson, Texas 75081, United States | privacy@mavenir.com | Network Infrastructure | Aeris IoT Accelerator [where Partners have acquired such services from Aeris] |
| Microsoft Corporation | One Microsoft Way, Redmond, Washington 98052-6399, United States | privacy@Microsoft.com | Support ticket remediation / AI Functionality | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
| MongoDB Inc. | 1633 Broadway, 38th Floor, New York, New York 10019, United States | privacy@mongodb.com | Hosting | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
| PHONETERNET LLC (dba Maestro) | 16990 Dallas Parkway Suite 200, Dallas, Texas 75248, United States | info@personalassistants.com | Call Centre Services | Aeris Mobility Suite [where Partners have acquired such services from Aeris] |
| Polystar OSIX AB | Hammarby Allé 21, 120 32 Stockholm, Sweden | legal@elisapolystar.com | Network Infrastructure | Aeris IoT Accelerator |
| Sinch AB | Lindhagensgatan 112, 112 51 Stockholm, Sweden | dpo@sinch.com | Network Infrastructure | Aeris IoT Accelerator |
| Stripe LLC | 354 Oyster Point Boulevard, South San Francisco, California 94080, United States | privacy@stripe.com | Subscription Payment | Aeris Mobility Suite [where Automotive OEMs have acquired such services from Aeris] |
| T-Mobile USA, Inc. | 12920 S.E. 38th Street, Bellevue, Washington 98006, United States | WLSLegalNotices@T-Mobile.com | Connectivity | Aeris Aerport |
| Vodafone Roaming Services Sarl | 15 rue Edward Steichen, L-2540, Luxembourg | vrs.commercial@vodafone.com | Connectivity | Aeris Aerport |
| Zendesk, Inc. | 181 S. Fremont St., San Francisco, California 94105, United States | privacy@zendesk.com | Support ticketing architecture | Aeris Aerport, Aeris IoT Accelerator, Aeris IoT WatchTower, Aeris Mobility Suite |
Right to objection to a new Sub Processor: a customer’s right to objection to the appointment of a new Sub Processor is detailed in Aeris Communications data processing terms and may be invoked via contacting:
Email Address: DPO@aeris.net
Postal Address: Data Protection Officer – Aeris Communications, 20 Hammersmith Broadway, London, W6 7AB